Common Queries

We value the allergy concerns of our customers. We try to keep most of our products free of wheat, dairy, nuts, eggs, peanuts, fish & shellfish. If these items are used, they will be noted. Most of the ingredients are made in facilities that use equipment that may have come in contact with nuts, wheat, dairy, peanuts, soy, or eggs. Please message us via the "Contact Us" form if you have allergen concerns.

For porch pick-ups, faster turn-a-round, or long distances,  can usually be accommodated if you reach out directly via email or on Facebook/Instagram direct message.

Orders must be picked up in Redondo Beach, CA.
Local delivery is free within a 2-mile radius of 90277 with orders of $30 or more or within a 5-mile radius for an additional $20.  For delivery 5 miles or more please email cortney@sugarbeecottoncandy.com

Currently, we do not ship. We only do porch pick-up and local delivery.

Cakes are made within 24 hours of delivery, so they are fresh. If anything needs to change on your order, please try to let us know at least the day before delivery to avoid waste/rework. 

Caring for your Cake; Keep away from direct sunlight, do not remove the lid until ready to serve, and cut with a sharp knife while gently holding the cake steady with your hand. 

Cakes are 7" in diameter and can serve 4-6 people.

 Air, humidity, and cotton candy are not friends! Our cakes, tubs, and party favors are sealed immediately after the cotton candy is spun to ensure it's fresh when you open it.

 We recommend consuming your cotton candy as soon as you break the seal to enjoy it in its freshest state. Once opened, the cotton candy is best within a few days. 

Cotton candy should NOT be refrigerated. It is best left in an air-tight container at room temperature. Open the container immediately before serving, and don't serve it outside in humidity. 

Sugar Bee wants you to love your treats! Please let us know what went wrong, and we will make it right by refund or replacement.